The theatre is undergoing a major refurbishment and will remain closed until mid 2022.

Some offsite events will be programmed during the closure – keep checking the website for details.

How To Book

Online:
Select your seats and book tickets via our secure online box office via the website at any time.

The Box Office
Cross Street
Abergavenny
NP7 5HD

Current Opening Times:
Tuesdays 10am – 2pm
Wednesdays 10am – 2pm
Fridays 10am – 2pm

Telephone:
01873 850805

Email:
boxofficeboroughtheatre@monmouthshire.gov.uk

We are currently operating with reduced staff and hours.


Ticketless and Cashless currently in place.

We are currently only accepting card and online payments and are operating a ticketless system.

You may wish to print your ticket at home or just bring your mobile phone to display your ticket.

Reservations

Seats for some events may be reserved for up to 7 days or 1 day prior to the event. If a show is selling out quickly or has sold out, we reserve the right to reduce the length of the reservation.
Seats will automatically be released for re-sale after the expiry date.

Cancellations

The theatre is undergoing a major refurbishment therefore the events that were cancelled, due to Covid-19 have moved to 2022. If the new date is not convenient we will offer you a full refund.

Returns

Unwanted tickets may be exchanged for a credit voucher. Printed tickets must be handed in at least 48 hours before the performance. There is a charge of £2.50 per transaction.

In the event of show selling out – it may be possible for us to re-sell unwanted tickets. All seats must be sold beforehand and we cannot guarantee resales. There is a charge of £2.50 per transaction.

Discounts and Concessions 

Concessionary rates are available at selected events.
See Hynt for details of free companion tickets. There is usually no admission charge for a babe in arms (under 2) but they won’t be allocated a seat.

Group Bookings

Reduced rates are available for parties of 10 or more on selected events.  This discount will be applied automatically when booking 10 seats or more online.

 

Accessibility

Please inform the box office staff if you have any special requirements when booking and we will be happy to help.

There is access to the theatre via a lift at the front of the building. There are ambulant toilet facilities in the building and wheelchair spaces available in the auditorium.

 

Hynt

Hynt is a national scheme that works with theatres and arts centres across Wales to make things clear and consistent in fair ticketing policy and accessibility.

Hynt cardholders are entitled to a ticket free of charge for a personal assistant or carer at the Borough Theatre and all the theatres and arts centres participating in the scheme.

Visit the Hynt website to find a range of information about the scheme and to join.

 

Please Note:

Children attending the theatre must be accompanied by a responsible adult.

We politely request you switch your mobile phones and devices off during performances.

The use of camera and recording equipment in the auditorium is not permitted.

Click here for our full terms and conditions.

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